Privacy Policy – Our Commitment 350k Protecting the Personal Data of Malaysian Players

350k only collects personal data that is strictly necessary to deliver platform services effectively and securely. The data we collect falls into several categories:

Personal data collected by 350k used solely for legitimate, necessary and relevant purposes in connection with the delivery of platform services. We do not use your data for any other purpose without your prior consent. Key uses of your data at 350k:

• Account Management: Creating, verifying and managing accounts 350k you, including a secure login process and OTP verification to protect your account from unauthorised access.
• Financial Transaction Processing: Securely and swiftly processes all deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX, as well as all withdrawals to your Malaysian bank account or digital wallet.
• Gaming Services Provision: Access all games at 350k including slots Fortune Ox, 9 Masks of Fire, Chinese New Year, Tiger Warrior, Lucky Powerball, Buffalo Blitz, Bonus Baccarat and other available games.
• Bonus & Promotion Management: Process first deposit bonus claims, weekly cashback, VIP free credits and all other promotions you are entitled to as a member 350k.
• Security & Fraud Detection: Monitoring account activity to detect and prevent fraud, bonus abuse, multiple account ownership and other suspicious activity.
• Legal Compliance: Fulfil obligations under applicable Malaysian law, including anti-money laundering (AML) requirements and the Personal Data Protection Act 2010 (PDPA).
• Responsible Gaming: Using gameplay record data to identify users who may need assistance or support related to responsible gaming, in line with our social commitment 350k.
• Platform Enhancements: Analysing usage patterns on an aggregated and anonymised basis to better understand the needs of Malaysian players and continuously improve service quality 350k.

350k does not sell, rent or distribute your personal data to any third party for marketing purposes. Your data is only shared in limited and necessary circumstances, and exclusively with the following parties:

• Payment Service Providers: Transaction information is shared with legitimate and certified payment providers in Malaysia — including DuitNow operators, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX banks — solely for the purpose of processing your deposit and withdrawal transactions. These providers are bound by strict confidentiality agreements.
• Gaming Service Providers: Minimum technical data may be shared with game software providers for technical operational purposes only, without disclosing users' full identities or financial details.
• Regulatory Authorities: 350k may be required under Malaysian law to disclose certain information to regulatory authorities or law enforcement upon request through a valid legal process.
• Professional Advisor: In certain circumstances, legal advisors, accountants or auditors bound by professional confidentiality obligations may need to access specific information for the purpose of providing advisory services to 350k.

In all of the above cases, 350k ensure that only the minimum necessary data is shared, and that all parties receiving the data are bound by data protection obligations equivalent to or stricter than our own.

350k continuously invests in best-in-class security infrastructure to ensure your personal data remains protected at all times. The key security measures we have implemented include:

• Data Transmission Encryption (SSL/TLS 256-bit): All communications between your browser or app and the server 350k is encrypted using 256-bit SSL/TLS protocols — making it virtually impossible for any party to intercept or read your data in transit.
• Stored Data Encryption: Sensitive data stored within the database 350k is encrypted using robust encryption algorithms, ensuring layered protection even in the event of an unforeseen security breach.
• Role-Based Access Control: Access to user data within the system 350k is strictly restricted — only staff with a legitimate business need who have undergone rigorous background checks are permitted to access specific data, and every access is logged for audit purposes.
• Two-Factor Authentication (2FA): OTP verification via your Malaysian phone number adds an extra layer of security, preventing unauthorised access even if your password is known to someone else.
• Continuous Security Monitoring: Security team 350k actively monitors systems around the clock to detect any suspicious activity or intrusion attempts, and responds immediately upon identifying a threat.

As a user 350k and a Malaysian citizen or resident, you are entitled to the following rights under the Personal Data Protection Act 2010 (PDPA). We fully respect all of these rights and will process them within a reasonable timeframe:

Website 350k uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following types of cookies are in use:

• Essential Cookies (Required): These cookies are required for the platform's core functionality 350k — including login verification, gaming session management and transaction processing. Without these cookies, the platform cannot function properly and they cannot be disabled.
• Performance & Analytics Cookies: These cookies help 350k understand how users interact with the platform — which pages are visited most, time spent in each section and so on. This data is used on an aggregated and anonymised basis for platform improvement.
• Preference Cookies: These cookies store your preferences, such as your preferred language and display settings, so you don't have to reconfigure them each time you use the platform 350k.

You can manage your cookie settings through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform 350k and restrict your access to certain features. 350k does not use cookies for third-party advertising purposes.

350k retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Our general data retention principles are as follows:

• Active Account Data: For as long as your account remains active at 350k, the relevant data will be retained in order to provide you with the platform's full range of services.
• Data After Account Closure: After your account is closed, 350k may be required to retain certain financial and identity records for a period stipulated by Malaysian law — typically between 5 and 7 years — to fulfil audit, tax and anti-money laundering (AML) compliance obligations.
• Security Log Data: Technical logs relating to account security and fraud detection are retained for the period required for potential investigation and enforcement purposes.
• Support Communication Records: Communication history with the support team 350k is retained for a reasonable period to ensure continuity of service and the resolution of any related disputes.

When data is no longer required and there is no legal obligation to retain it, 350k will delete or destroy such data securely so that it cannot be recovered or accessed by any party.

Platform 350k is intended exclusively for individuals aged 18 and above. 350k does not knowingly collect, process or store any personal data from individuals under the age of 18.

• If we discover that personal data belonging to a minor has been collected without parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
• Parents and guardians who believe their underage child may have registered for or used the platform 350k encouraged to contact our support team immediately through our 24-hour customer service channels.
• We encourage parents and guardians to use parental control software and monitor their children's online activity to prevent access to gaming sites such as 350k.

350k reserves the right to update or amend this Privacy Policy from time to time to reflect:

• Changes to Malaysian data protection law or new regulatory requirements coming into force.
• Improvements in data protection practices and security technology used by 350k.
• Expansion or changes to the types of services offered by the platform 350k to Malaysian players.
• Feedback from users or recommendations from relevant regulatory bodies.

When material amendments are made to this Privacy Policy, 350k will notify users via a prominent notice on the platform or through direct communication to your registered email address or phone number, at least 30 days before the amendments take effect — unless the changes are urgently required for security reasons or legal obligations.

If you have any questions, concerns or complaints regarding this Privacy Policy or how 350k manage your personal data, we encourage you to contact us through the following channels:

• Email: Contact the privacy team 350k at [email protected], stating "Privacy Enquiry" in the subject line along with your account name and registered phone number.
• 24/7 Live Support: Support team 350k available 24 hours a day, 7 days a week, ready to assist you in Bahasa Melayu with any queries relating to your personal data privacy.
• Response Time: 350k commits to acknowledging all privacy-related enquiries within 3 business days and providing a substantive response within 21 business days, or within the timeframe stipulated by Malaysia's PDPA.

If you are not satisfied with the response 350k regarding your privacy request or complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP), the regulatory body responsible for enforcing the PDPA in Malaysia.